Terms & Conditions


Website: www.catchybae.in
Brand Name: CatchyBae & Company

 

1. Overview

This website is operated by Catchybae & Company. Throughout the site, the terms “we”, “us” and “our” refer to Catchybae & Company. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms & Conditions. By continuing to use our website or services, you agree to these terms

 

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under parental supervision
  • You are capable of entering into a legally binding agreement

 

3. Products & Pricing

  • All products are subject to availability
  • We reserve the right to limit quantities or discontinue products at any time
  • Prices are subject to change without prior notice
  • We strive to display product colors accurately, but slight variations may occur due to screen settings


4. Orders & Payments

  • Once an order is placed, you will receive a confirmation
  • We reserve the right to cancel or refuse any order at our discretion
  • Payments must be made through approved payment methods listed on our website
  • In case of payment failure, the order will not be processed


5. Shipping & Delivery

  • Orders are processed within 3-7 business days
  • Delivery timelines may vary depending on location
  • While we strive to ensure timely delivery, delays caused by courier partners or unforeseen circumstances are beyond our control
  • Customers must provide accurate shipping details


6. Returns & Exchanges

    We offer exchanges only in case of size-related issues, subject to product availability.

    Returns are accepted under the following conditions:

    • Customers must initiate the return request within 3 days of delivery.
    • A nominal fee of ₹100 will be charged for return processing.
    • This amount will be issued back as a discount coupon for the next purchase.
    • Shipping charges are non-refundable in case of returns.

    To be eligible for exchange or return, the product must be unused, unwashed, and in its original condition with all tags intact.

     

    7. Intellectual Property

    All content on this website, including images, designs, logos, text, and graphics, is the property of CatchyBae & Company and is protected by applicable intellectual property laws.

    You may not use, reproduce, or distribute any content without prior written permission.


    8. User Conduct

    You agree not to:

    • Use the website for any unlawful purpose
    • Transmit harmful code or viruses
    • Attempt to gain unauthorized access to our systems
    • Engage in fraudulent or misleading activities


    9. Limitation of Liability

    We are not liable for:

    • Any indirect, incidental, or consequential damages
    • Delays, losses, or damages caused by third-party services
    • Errors or inaccuracies on the website.

     

    10. Privacy

    Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.


    11. Modifications to Terms

    We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.


    12. Governing Law

    These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in New Delhi.


    13. Contact Information

    For any questions regarding these Terms, please contact us:

    📧 Email: care@catchybae.in
    📞 Whatsapp: +91 87969 87516
    📍 Address: Ashok Vihar, Delhi, 110035