Return & Refund Policy

1. Return Eligibility

Returns are accepted under the following conditions:

• Customers must initiate the return request within 3 days of delivery.
• A nominal fee of ₹100 will be charged for return processing.
• This amount will be issued back as a discount coupon for the next purchase.
• Shipping charges are non-refundable in case of returns.

To be eligible for exchange or return, the product must be unused, unwashed, and in its original condition with all tags intact.

2. Non-Returnable Items

• Items purchased on sale or discount
  
• Customized or altered products (if applicable)

3. Return Process

• Initiate a Request
  Submit your return request within 3 days of delivery by contacting our support team with your order details.
• Approval & Instructions
  Once your request is reviewed and approved, our team will share the return instructions with you.
• Pickup / Self-Ship
  Depending on your location, we will arrange a pickup or request you to ship the product to our designated address.
• Quality Check
  After receiving the product, it will undergo a quality check to ensure it is unused, unwashed, and with original tags intact.
• Store Credit Issuance
  Upon successful verification, a ₹100 return fee will be deducted and issued as a store credit voucher for your next purchase. Rest of your amount will be refunded to the original mode of payment. 

4. Refund Policy

• Refunds are processed after quality check
• Amount will be credited within 5–7 business days
• Refund mode: original payment method or store credit

5. Exchange Policy

• Exchanges only in case of size-related issues, subject to product availability.